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EyeRonec
GENERAL TERMS & CONDITIONS OF
SALE
1.
Interpretation
1.1
In these conditions “Seller” means EyeRonec (Sydney Australia) or
any of its associated firms and companies and “Buyers” means the
person, body, firm or company with whom the Seller enters into a
contract for the sale of goods.
1.2
These terms and conditions apply to all contracts of sale entered
into by the Seller and are implied into all purchase orders placed
by the Buyer. No other terms and conditions contained in the Buyer’s
purchase order or in any other communication from the Buyer will
have any effect or change these terms and conditions unless
expressly agreed in writing by the Seller.
1.3
These conditions bind the Seller, the Buyer and their respective
successors and assigns.
1.4
Words implying persons shall include corporations; words implying
the singular shall include the plural and vice versa; and words
implying the masculine gender shall include all genders as the case
may require.
2.
Quotation and Purchase Order
2.1
Subject to clause 2.5, no binding contract for the sale of goods
comes into existence until: (a) the Buyer gives the Seller a
purchase order; and (b) the Seller gives the Buyer a written
confirmation of the order; and (c) the Buyer has accepted the
Seller’s written confirmation of the order. The Buyer will be taken
to have accepted the Seller’s written confirmation of the order and
these terms and conditions if no objection is received by the Seller
from the Buyer by the earlier of: (i) 5.00pm on the 5th Business Day
after the issue of the Seller’s written confirmation of the order;
and (ii) the date of dispatch of the goods.
2.2
Subject to clause 2.5, any confirmation of the order which is taken
to be accepted by the Buyer gives rise to a contract for sale of the
goods described in the confirmation of the order on these terms and
conditions.
2.3
Once the Seller has sent to the Buyer the Seller’s
written confirmation of the order or (if earlier) has dispatched the
goods to the Buyer, the Buyer may not cancel or modify the purchase
order without the written consent of an authorised employee of the
Seller. If approved, the Buyer must indemnify the Seller against all
costs and losses which arise as a result of such cancellation or
modification.
2.4
The Seller is not liable for orders placed fraudulently or without
authority if the order received from the Buyer is received by: (a)
telephone from a person who identifies themselves as being an
employee or authorised representative of the Buyer; or (b) email
from an email address which appears to have originated from an
employee or authorised representative of the Buyer; or (c) fax
signed by a person who appears to be an employee or authorised
representative of the Buyer, unless expressly agreed otherwise with
the Buyer.
2.5
If the Buyer requests immediate dispatch of the goods and the
details about the price and description of the goods contained in
the Buyer’s purchase order are correct, the Seller is not required
to give the Buyer written confirmation of the order and may
immediately dispatch the goods to the Buyer. In this case, the
Buyer, in accepting delivery of the goods, is taken to have
purchased the goods on these terms and
conditions.
3.
Product Details
Any
information
about the goods contained in catalogues, brochures or other written
material shall be treated as approximate indications and shall not
be binding on the Seller, unless expressly agreed in
writing.
4.
Price of Payment
4.1
Unless specifically stated otherwise all prices are quoted exclusive
of any freight and insurance charges, sales tax, customs duty and
GST which shall be added to the amount to be paid by the
Buyer.
4.2
All prices of imported goods quoted are based on the
FOB
price of the Seller’s supplier and the rates of exchange, freight,
insurance and customs duty ruling at the date of quotation. The
quoted prices may be varied by the same amount by which the Seller’s
actual costs have been varied as a result of any change in the said
rates.
4.3
Subject to clause 4.4 and any statement to the contrary contained in
the Seller’s quotation, all accounts are on a COD basis and all
goods must be paid for in cash or by bank cheque before they are
delivered. If the Buyer fails to pay the full purchase price on
delivery, the Seller retains the right to refuse to complete
delivery.
4.4
If the Buyer has an approved credit account with the Seller the
goods supplied must be paid for in cash or by bank cheque within
thirty (30) days from the date of invoice or thirty (30) days from
the date of shipment whichever occurs first. Where the Buyer is
overdue with any payment, the Seller reserves the right to change
the Buyer to a COD account.
4.5
Each consignment shall be considered a separate and independent
transaction and payment shall be made
accordingly.
4.6
All Seller’s invoices must be paid in full by the Buyer without
set-off.
4.7
Without prejudice to any other right or remedy of the Seller, the
Buyer will indemnify the Seller against any costs, fees, charges and
disbursements charged by any party engaged by the Seller for the
purpose of the collection or recovery of moneys due and payable by
the Buyer to the Seller.
4.8
Without prejudice to any other remedy the Seller has, the Seller
reserves the right to charge interest on any overdue payment at an
annual rate equal to 2% above the rate notified by the Commonwealth
Bank of Australia from time to time as being that Bank’s indicator
lending rate. If the Buyer disputes the whole or any portion of the
amount invoiced by the Seller, the Buyer must pay the portion of the
invoiced amount not in dispute and must notify the Seller in writing
of the reasons for disputing the remainder of the invoice. If it is
resolved that some or all of the disputed amount ought properly to
have been paid at the time it was invoiced, then the Buyer will pay
the unpaid amount in accordance with these terms and
conditions.
5.
Passing of Risk and Property
5.1
Risk in the goods passes to the Buyer when the goods are loaded at
the Seller’s premises for delivery to the Buyer. Risk of loss in
transit is the responsibility of the Buyer.
5.2
The Seller shall retain title to the goods until it has received
payment in full for them. Goods belonging to the Seller which have
not been paid for in full are held by the Buyer solely as bailee for
the Seller and must be: (a) stored separately by the Buyer so that
they are identifiable as such; (b) kept in good and serviceable
condition; (c) secured from risk, damage and theft; and (d) kept
fully insured against risks that are usual or common to insure
against in a
business
of a similar nature to the Buyer’s business.
5.3
The fact that the Seller retains title to the goods until they have
been paid for shall not affect its right as an unpaid Seller or the
passing of the risk of the goods to the Buyer pursuant to clause
5.1. Furthermore if payment is overdue, or the Buyer enters into
bankruptcy, liquidation, a composition with its creditor, has a
receiver or manager appointed over all or any of its assets or
becomes insolvent the Seller shall be entitled without prejudice to
any other remedy, to repossess and re-sell
goods belonging to it and to enter any premises of the Buyer without
notice for the purpose of re-possession.
The act of supplying and or delivering the goods to a
sub-buyer
shall be deemed to be an assignment of the proceeds received by the
Buyer in respect of the goods from the Buyer to the Seller
absolutely and not by way of security.
6.
Intellectual Property
The
Buyer shall acquire no intellectual property rights in any computer
software or drawings, designs, technical solutions, etc. Included in
or relating to the goods even if the goods have been customized for
the Buyer at the Buyer’s cost. Such intellectual property rights are
retained by the Seller or its supplier (as the case may
be).
7.
Infringement of Patents and other Intellectual
Property
If
the goods are claimed to infringe on any patent or other
intellectual property rights of a third party, or where a risk of
such
infringement
arises, the Buyer accepts that the Seller at his discretion may
either: (a) obtain the right from the legitimate holder of the
patent or intellectual property right to continue the use; or (b)
modify or replace the goods so as to bring an end to the
infringement.
Should
none of these options be available on terms considered fair by the
Seller, the Seller may demand that the Buyer refrain from using the
goods.
8.
Transport
Buyer
shall make his own transport arrangement. Where the Buyer fails to
make transport arrangements the Seller shall (a) for deliveries
WITHIN the metropolitan area of mainland state capital cities, use a
freight service of its own choosing and add a standard freight
charge to the invoice; and (b) for deliveries OUTSIDE these areas,
the goods will be dispatched freight on, or charged to the Buyer on
the Seller’s invoice. The goods will be delivered to the address
specified in the purchase order.
9.
Delivery Time
9.1
Delivery dates are estimated in good faith by the Seller and are not
of the essence of the contract.
9.2
If delivery of the goods by the Seller is delayed for a cause other
than the Seller’s negligence, the Buyer will be liable for any extra
charges, losses or expenses incurred by the Seller. The Buyer will
not be entitled to cancel the purchase order by reason of that
event.
10.
Claims
10.1
The Buyer shall inspect all goods supplied upon delivery. The Seller
shall not be liable for shortages and other errors in delivery
unless
the
Buyer submits a claim in writing to the Seller within seven (7) days
of the delivery to which the claim relates.
10.2
Goods cannot in any circumstances be returned to the Seller (a)
without the prior written consent of an authorised employee of the
Seller: and (b)No parcels will be accepted unless accompanied by a
delivery document showing the Seller’s Return Authorisation number.
c) If in exceptional cases of hardship or other circumstance deemed
to be valid by the Seller, goods are taken back in stock, a minimum
of 25% of the purchase price, not including freight costs will be
deducted from the refund cheque or credit applied to the buyers
credit card. The transaction will be completed within 7 days and be
final. The acceptance of the funds shall indemnify the Seller from
any further action or claims by the Buyer.
11.
Warranty
11.1
All goods with the exception of the EyeRonec lens unit, which has a
5 years guarantee against faulty workmanship are supplied by the
Seller to the Buyer on an “as is“ basis without any warranty of any
kind. However the Seller shall assign
to
the Buyer in so far as it is able to do so the benefit of any
condition, warranty or guarantee express or implied in the Seller’s
contract with its own supplier and arrange extended warranties where
possible and and/or applicable.
11.2
Subject to clause 11.3, clause 11.1 sets out the full extent of the
Seller’s obligation and liability to the Buyer with respect to the
goods supplied and all terms, conditions, warranties and
representations that might otherwise be implied by statute or
otherwise are excluded to the fullest extent permitted by
law.
11.3
Where the law implies warranties or conditions which cannot be
excluded, the Seller’s liability is limited at its option
to:-
(a) The replacement of goods or supply of equivalent goods (b) The
payment of the cost of replacing goods or acquiring equivalent goods
(c) The payment of the cost of having the goods repaired; or (d) The
repair of the goods.
12.
Limitation of Liability
To
the extent permitted by law and subject only to any exceptions
contained in these conditions: (a) the Seller is not liable to the
Buyer for any form of indirect loss, damage or expense (including
consequential loss) sustained or incurred by the Buyer or any other
party resulting out of the supply of the goods by the Seller, the
use or performance of the goods, any breach by the Seller of these
terms and conditions or the negligence of the Seller; and (b) the
Seller’s liability for direct losses is limited to an amount equal
to the actual amount paid by the Buyer to the Seller (less all
discounts and refunds) in respect of the goods in relation to which
the liability arose.
13.
Governing Laws
The
construction validity and performance of any contract incorporating
these terms and conditions shall be governed by the laws of the
State of New
Wales
and the Buyer shall submit to the jurisdiction of the Courts of the
State of New
South Wales.
14.
Force Majeure
The
Seller’s obligations shall be suspended in the event of
non-performance
attributable to circumstances beyond the Seller’s control. In this
case, the Seller may cancel the purchase order and will not be
liable for damages as a result of the suspension or
cancellation.
15.
Privacy
Information
collected by the Seller from the Buyer which contains any personal
information
(as defined in the Privacy Act 1988 ) about the Buyer, its employees
or contractors may be used by the Seller in any manner permitted by
the Privacy Act 1988
and the Seller’s privacy policy
16.
General
16.1
If any provision or paragraph of this document is determined to be
illegal and unenforceable it shall not affect the enforceability of
any other provision or paragraph of this
document.
16.2
Headings are included for ease of reference and do not form part of
or affect interpretation of these conditions. The benefit of a
purchase order or contract must not be assigned by the Buyer without
the Seller’s prior written consent. The Seller may consent to the
assignment of a contract by the Buyer subject to such conditions as
the Seller may in its absolute discretion choose to
impose.
16.3
A variation or waiver of a provision or any amendment of these terms
and conditions is effective only if in writing and signed by the
Seller.
16.4
A failure, delay, relaxation or indulgence on the part of Seller in
exercising any right conferred on it by these terms and conditions
does not operate as a waiver of that right.
16.5
Any notice given in respect of these terms and conditions must be in
writing and given personally or delivered to the recipient’s address
last known to the person giving the notice. In the case of service
by post, the notice will be deemed to have been served two days
following the date of posting.
Privacy Policy
EYERONEC is committed to respecting and protecting the
privacy of visitors to our web sites as well as the privacy of our
actual customers.
All Information that is obtained through the
EYERONEC Website is used for the sole purpose of supporting your
individual requirements and is not disclosed to any other
organisation for any financial gain or advertising
purpose.
For
customers, once you choose to provide us personally identifiable
information
(any information by which you can be identified), you can be assured
that it will only be used to support your customer relationship with
EYERONEC.
How do we
use this information?
The basic
user information
collected is used to help us analyse web traffic and to improve the
content of our web site. Cookies may be used to facilitate your
customer interaction with us. For example, we may use a cookie on
the landing page of products sold online which record the customer
information
that is required on the order form, and then
forward this
information to
our internal sales tracking database.
We may
from time to time disclose to third parties aggregate
information on
our web site's traffic profile. For example, Internet advertising
companies may require this data to help us better target our
advertisements on our web site(s) and/or other web
sites.
Note that
our site provides some links to products and services offered by
other companies; the company's web site that you link to will be
able to determine that you linked from our web site.
What
customer information do
we collect?
As a
customer of EYERONEC you provide us with a variety of
information.
This information is
used for the purpose of identifying you for any account enquiries
that may arise.
While you
are a EYERONEC customer , we manage information
with regard to your account status, choice of products, and customer
logs. In addition, we may store customers' electronic mail and other
communications as a necessary incident to the transmission and
delivery of those communications.
How do we
use this information?
We use the
contact information
you provide us to establish our service for you. We create and
maintain other information
such as customer account status, choice of services, and customer
logs in the normal course of providing service.
We will
not disclose customer personal and account
information
unless we have reason to believe that disclosing such
information is
necessary to identify, make contact with, or bring legal action
against someone who may be causing harm or interfering with the
rights or property of EYERONEC, our customers, or others, or where
EYERONEC has a good faith belief that the law requires such
disclosure.
EYERONEC
also will not, except for reasons stated below, disclose to third
parties the contents of any electronic mail or other electronic
communications that EYERONEC stores or transmits for its customers.
The circumstances under which EYERONEC will disclose such electronic
customer communications are when:
-It is
necessary in order to provide service to the
customer; -It is
necessary to protect the legitimate interests of EYERONEC and its
customers; -It is
required to cooperate with interception orders, warrants, or other
legal process that EYERONEC determines in its sole discretion to be
valid and enforceable; and -It is
necessary to provide to a law enforcement agency when the contents
are inadvertently obtained by EYERONEC and appear to pertain to the
commission of a crime.
EYERONEC
disclaims any intention to censor, edit, or engage in ongoing review
or surveillance of communications stored on or transmitted through
its facilities by customers or others. EYERONEC will, however,
review, delete, or block access to communications that may harm
EYERONEC, its customers or third parties. The grounds on which
EYERONEC may take such action include, but are not limited to,
actual or potential violations of EYERONEC Privacy Policy and
Policies and Procedures.
Customers
may opt out of receiving newsletters and/or notices of new or
upgraded products from EYERONEC by Unsubscribing to our Newsletter
Send us an Email with
UNSUBSCRIBE in the subject box. Customers must identify their
email address and contact information.
Please
note, however, that EYERONEC reserves the right to send bulletins
and other important information
regarding our services at our discretion.
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